Privacy Policy

Last updated: 15/07/2025

This Privacy Policy describes how we collect, use, and protect your personal information when you use our services, including but not limited to our website, web app, mobile app, APIs, and AI-powered tools (collectively, the "Service"). By using our Service, you agree to this Privacy Policy.

1. Information We Collect

Account Information: Name, email address, phone number, and billing details.
Payment Data: Collected and processed via third-party payment providers. We do not store your card details.
Usage Data: Meeting content, uploaded audio/video files, transcripts, summaries, chat queries, interaction history, IP address, device/browser info.
Cookies and Analytics: We use cookies and third-party analytics to monitor performance and user behavior.

2. How We Use Your Information

To provide and improve the Service
To process your transactions and manage billing
To personalize summaries, analytics, and recommendations
To communicate updates, service notices, or promotions
To detect, prevent, and address security or technical issues
To comply with legal obligations and respond to lawful requests

3. Data Sharing & Disclosure

We do not sell your personal data.
We may share data with vetted third-party providers (e.g., payment processors, cloud services) under strict agreements.
We may disclose data if required by law, legal process, or to protect rights and safety.

4. International Data Transfers

Your data may be stored and processed in servers located outside your country of residence. We comply with data protection laws including GDPR, and implement adequate safeguards such as Standard Contractual Clauses (SCCs).

5. Data Retention

We retain your data only as long as necessary for providing the service and meeting legal requirements. You may request deletion of your account and associated data anytime by contacting us.

6. Your Rights

Access your data
Request correction or deletion
Export your data (portability)
Withdraw consent or object to processing

7. Data Security

We use encryption, secure infrastructure, and best practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our service is not intended for children under 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the service implies acceptance of the changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: codebygs@gmail.com